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*"Your CD tray is not a cup holder" is a reference to a common tech support urban legend that users unfamiliar with computers have confused the CD disk tray with a cup holder.
*"Your CD tray is not a cup holder" is a reference to a common tech support urban legend that users unfamiliar with computers have confused the CD disk tray with a cup holder.
*When Homestar says "No, I'm not in India," he is refering to the [[Wikipedia:Outsourcing|Outsourcing]] of Western tech-support labor to Eastern countries like India.
*When Homestar says "No, I'm not in India," he is refering to the [[Wikipedia:Outsourcing|Outsourcing]] of Western tech-support labor to Eastern countries like India.
 +
*The exorbitant amount of "free sign-up CDs" is a reference to the ISP America Online, who are notorious for aggressively marketing their services with free-trial CDs through mass mailings, newspaper and magazine inserts, and in-store displays.
==External Links==
==External Links==
{{sbemailextlinks|152|8396}}
{{sbemailextlinks|152|8396}}
{{Strong Bad Email}}
{{Strong Bad Email}}

Revision as of 15:24, 16 May 2006

Strong Bad Email #152
watch senior prom some kinda robot
"Ma'am, please calm down. Your CD tray is not a cup holder."

Gary from the UK asks about Strong Bad's ISP.

Cast (in order of appearance): Strong Bad, Homestar Runner, Bubs, Strong Mad

Places: Computer Room, The Office, The Field, Bubs' Concession Stand, The Garage

Computer: Lappy 486

Date: May 16, 2006

Running Time: 3:23

Page Title: Lappy 486

Contents

Transcript

STRONG BAD: {singing}A badaladoo, it's time for email, bra-doop-ba-dabadoo.

{Strong Bad says "Not even close," very quickly after "Your bestest buddy in the whole wide world," and says "UK" as, "You 'kay?"}

STRONG BAD: {typing} Yeah I'm fine, Gary. Calm down. Of course I've got the internet. How else could I download this awesome animated gif/gif of a cute breakdancing rodent. {Pronounces "gif/gif" as /gif/, /jif}

{A progress bar pops up with a ding that says "11% Complete" with "Less than a fortnight remaining" below}

STRONG BAD: {typing} WHAT??!! Eleven percent? I started downloading this thing like two days ago! Oh that's IT!! Hold on to your fat, sweaty D&D playing headsets, tech support. 'Cuz Strong Bad's about to Do-Sum-Bow-Dis!

{The camera rotates around the Lappy to a rear view as Strong Bad picks up the telephone. There is a phone ringing sound and the screen is split by a phone cord with Homestar Runner in the office on the left and Strong Bad on the right. On Homestar's cubicle wall there is a Post-It Note that reads "Note to self: Chew more." Homestar wears a headset.}

HOMESTAR RUNNER: Thank you for calling the internet, may I have your account number or identity theft, please?

STRONG BAD: No, but you can have a heapin' helpin' of my unbridled rage!

HOMESTAR RUNNER: {reading slowly from a sheet of paper} Ma'am, please calm down. Your CD tray is not a cup holder. {turns page} I cannot help you clear your browser cache. No, I'm not in India. {puts paper down}

STRONG BAD: Shut up and listen. {bangs hand on keyboard} My internet is crawling along like... something... funny... that crawls along.

HOMESTAR RUNNER: All right, I can help you with that. Please hold while I transfer you to someone who can help you with that.

STRONG BAD: {incredulous} What?!

HOMESTAR RUNNER: {singing} Doo doot. Do doo doot. Do doo doot. {cut to a long shot of the office as Homestar stands up} It's the hold music, do doot. Pa doo doot. Doodoo doo doot. Hold music. {cut back to the splitscreen as Homestar sits down} Thank you for holding. Your call is very unportant to us. The next available representative wi—okay I'm back! Lemme just verify your address so I can send you my weight in free sign up CDs.

STRONG BAD: Ugh, enough! {bangs hand against keyboard again} I'm marching my pasty white boittom down there to talk to the man in charge! {Strong Bad slams the phone down and walks offscreen during Homestar's next line. Chairscoot is heard.}}

HOMESTAR RUNNER: I'm so glad we could get that resolved. Is there anything else I could—

{cut to Strong Bad marching across The Field at dusk as march music plays in the background. Strong Bad ends up at Bubs' Concession Stand.}

BUBS: {as the camera zooms in} Well if it isn't my lone internet customer. How's e-business? {cut to Strong Bad from inside the concession stand}

STRONG BAD: Now listen here, old man Bubs! What's the big idea of throttling me down?!

BUBS: Throttling you down?! That's not one of the 99 ways I rip you off!

STRONG BAD: Well, back in the day I used to connect 1200 baud, but ever since the merger I'm lucky if I get 12 baud.

BUBS: Hmm. {cut back to Bubs} Let's head down to the datum center and see what we can find.

STRONG BAD: Thatum sounds good.

{cut to the garage which is currently housing several computers with Bubs' face on them and is sporting a sign labelled, "Datum Center"}

BUBS: {indicating the computers} So this is where the magic happens. I wonder where the trouble could be.

STRONG BAD: {sarcastically} Yeah, I wonder. {camera pulls back to reveal a computer with a garden hose sticking out of it and smoke issuing from the back} It's probably not this computer with the garden hose coming out of it.

BUBS: Hey! Somebody's suckin' up all my bandwidth!

{cut to a hole in the wall with the garden hose running through, then outside to Strong Mad sucking on the end of the hose. Strong Bad and Bubs walk up}}

STRONG BAD: Strong Mad! {Startled, Strong Mad takes the hose out of his mouth.}

STRONG MAD: {in a high-pitched voice} I'm a website!

{cut to Strong Bad and Bubs as they both start laughing. The laughter gets more and more hysterical until it reaches a psychotic peak. At that point we cut back to the Lappy as the progress bar fills up. The Lappy's screen shows an animated gif of a rat dancing to 1-bit music. The rat is replaced by yellow text that says "NOT REALLY BREAK DANCING" and The Paper comes down.}

Easter Eggs

CD Runner
  • After Homestar Runner comes back from the hold music and asks for Strong Bad's address, click on the post-it note that reads "note to self: chew more" to see a picture of Homestar's weight in free sign-up CDs.
  • At the end of the email, click on the "O" in "Not Really Break Dancing" to see a collection of Free Sign-up CDs in the shape of Homestar running played backed by music similar to the Theme Song Video.

Fun Facts

Explanations

  • Baud is measure of the symbol rate made to the transmission medium per second in a digitally modulated signal, however Strong Bad makes a common mistake by confusing it with "bits per second"
  • Datum is the singular form of the word data.
  • A Fortnight is a period of two weeks.

Trivia

  • This is the first time Bubs has been seen laughing.

Remarks

  • It is unclear how Strong Bad is connected to the Internet - there does not appear to be a network cable plugged in to the back of the Lappy, and it is unlikely that the computer has a wireless connection.
  • The GIF file format does not support any form of sound on its own. The animation that Strong Bad downloaded is either not a true animated GIF, or it is embedded in a webpage that also contains embedded sound.
  • When Homestar says the word "internet" after he first answers Strong Bad's call, he speaks without his trademark speech impediment.
  • If it took two days for the download to reach 11% completion, assuming the download speed doesn't change, it would actually take 16 days to finish download, not less than a fortnight as the Lappy suggested.

Inside References

  • Strong Mad's voice's becoming altered by helium (or in this case, bandwidth) is from helium. In that e-mail, he was unsuccessful.
  • Strong Bad's being unsure of the pronounciation of "gif" (hard "g" or soft) is a reference to website.
  • The garage is the same one as from 12:00 and your friends.
  • We first saw a pumping hose in lunch special.
  • The office Homestar is in is the exact same one as from dullard, Senor Mortgage, other days and the Biz Cas Fri series.
  • The easter egg at the end refers to Bug In Mouth Disease, which in turns refers to Theme Song Video, minus the singing.
  • Strong Bad using an animated Gif involving a rodent was first seen in website.

Real World References

  • D&D stands for Dungeons & Dragons, a popular Pen and Paper Role-playing game that, like working in tech support, is often associated with "geek culture".
  • "Your CD tray is not a cup holder" is a reference to a common tech support urban legend that users unfamiliar with computers have confused the CD disk tray with a cup holder.
  • When Homestar says "No, I'm not in India," he is refering to the Outsourcing of Western tech-support labor to Eastern countries like India.
  • The exorbitant amount of "free sign-up CDs" is a reference to the ISP America Online, who are notorious for aggressively marketing their services with free-trial CDs through mass mailings, newspaper and magazine inserts, and in-store displays.

External Links

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