FAQ

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:{{about|list of frequently asked questions on the official site}} {{for-nothe|frequently asked questions regarding the wiki itself|HRWiki:FAQ}}
:{{about|list of frequently asked questions on the official site}} {{for-nothe|frequently asked questions regarding the wiki itself|HRWiki:FAQ}}
-
The current '''Frequently Asked Questions''', or '''FAQ''', page for [[HomestarRunner.com]], based on [[Wikipedia:Highlights for Children|Highlights for Children]].
+
The '''Frequently Asked Questions''' ('''FAQ''') page for [[HomestarRunner.com]] appears as a children's magazine, ''Frequently Asked Questions For Kids!'' similar to ''{{w|Highlights (magazine)|Highlights for Children}}''. In addition to addressing common questions, the magazine features multiple activities for the reader to play with.
 +
 
 +
The answers have not been revised since 2006, and therefore some of the information on the page is [[#Fast Forward|out-of-date]].
'''Date:''' February 15, 2005
'''Date:''' February 15, 2005
-
'''Page Title:''' FAQ - Ouch. What do you do?  
+
'''Page Title:''' Ouch. What do you do?
 +
 
 +
'''Earlier Page Title:''' FAQ - Ouch. What do you do?
== Contents ==
== Contents ==
-
Other than the FAQs, the page also contains the following:
+
A "[[#What's Wrong with This Mess.3F|What's Wrong with This Mess?]]" puzzle features on the inside cover, opposite the table of contents. A scene of characters standing in [[the field]], multiple random elements of the picture can be incorrect.
-
*A randomized "[[FAQ#What.27s_Wrong_with_This_Mess.3F|What's Wrong with This Mess?]]" puzzle on the inside cover
+
The subsequent ten pages feature questions and answers, [[#FAQs|reproduced below]].
-
*A [[FAQ#Fill-In-The-Blanks|fill-in-the-blanks puzzle]] about the characters' eyes on page 12
+
 
-
*A set of static figures that can be placed on [[The Field|a field]] background found on the last page. These figures are
+
Page 12 features a [[#Fill-In-The-Blanks|fill-in-the-blanks puzzle]], featuring six characters' eyes for the reader to identify.
-
**[[Homestar Runner]]
+
 
-
**[[Strong Bad]]
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The final page features a set of static figures that can be scaled, rotated, and placed on [[The Field|a field]] background graphic. These figures are:
-
**[[Pom Pom]]
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*[[Homestar Runner]]
-
**[[Marzipan]]
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*[[Strong Bad]]
-
**[[Strong Sad]]
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*[[Pom Pom]]
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**[[The Poopsmith]]
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**[[Heavy Lourde|A "1 TON" weight]] (hidden beneath Pom Pom)
**[[Heavy Lourde|A "1 TON" weight]] (hidden beneath Pom Pom)
 +
*[[Marzipan]]
 +
*[[Strong Sad]]
**A chicken leg (hidden beneath Strong Sad)
**A chicken leg (hidden beneath Strong Sad)
 +
*[[The Poopsmith]]
==FAQs==
==FAQs==
<!--Before editing this section, note that much of the grammar mistakes and odd slang is directly from the site. Please don't "correct" something if it doesn't reflect what's on the site.-->
<!--Before editing this section, note that much of the grammar mistakes and odd slang is directly from the site. Please don't "correct" something if it doesn't reflect what's on the site.-->
===Cartoons & SB Emails===
===Cartoons & SB Emails===
-
*''Q. Are the [[Strong_Bad_Email|emails]] Strong Bad answers real?''
+
*''Q. Are [[Strong Bad Email|the emails Strong Bad answers]] real?''
-
:A. Yes, all of em. Except '[[Mile]].' [[The Cheat]] made that one up.
+
:A. Yes, all of em. Except '[[Mile]].' [[The Cheat]] [[Powered by The Cheat|made that one up]].
*''Q. How do I get my Strong Bad email answered?''
*''Q. How do I get my Strong Bad email answered?''
-
:A. Pure luck. (Or try renting '[[Wikipedia:Pure Luck|Pure Luck]]' with [[Wikipedia:Danny Glover|Danny Glover]] and [[Wikipedia:Martin Short|Martin Short]].)
+
:A. Pure luck. (Or try renting 'Pure Luck' with Danny Glover and Martin Short.)
*''Q. Is there gonna be a full-length [[Peasant's Quest Movie Trailer|Peasant's Quest movie]] or what?''
*''Q. Is there gonna be a full-length [[Peasant's Quest Movie Trailer|Peasant's Quest movie]] or what?''
:A. There already is one. Its 'full length' is 3 minutes.
:A. There already is one. Its 'full length' is 3 minutes.
*''Q. Where are all the old emails and cartoons?''
*''Q. Where are all the old emails and cartoons?''
-
:A. Try the [[museum]] section. Just click on the H*R logo on any of the homepages. If you can't find a Strong Bad email, just use the sweet, sweet scroll buttons on the email menu to scroll down. Most of the emails mentioned in '[[personal favorites]]' were made up, so don't look for those so much.
+
:A. Try the [[museum]] section. Just click on the H*R logo on any of the [[Main Pages|homepages]]. If you can't find a Strong Bad email, just use the sweet, sweet scroll buttons on the [[email menu]] to scroll down. Most of the emails mentioned in '[[personal favorites]]' were made up, so don't look for those so much.
-
*''Q. I noticed a mistake or [[Inconsistencies within the Homestar Runner universe|inconsistency]] in one of your cartoons!! AHHH!''
+
*''Q. I noticed [[Inconsistencies within the Homestar Runner universe|a mistake or inconsistency]] in one of your cartoons!! AHHH!''
:A. It was either done on purpose or it's just a cartoon and you probably shouldn't worry about it.
:A. It was either done on purpose or it's just a cartoon and you probably shouldn't worry about it.
-
*''Q. What the crap is '[[fhqwhgads]]' from?''
+
*''Q. What the [[crap]] is '[[Fhqwhgads|fhqwhgads]]' from?''
-
:A. It's from the Strong Bad email called '[[i love you]]'. The Cheat also made a [[Everybody to the Limit|music video]] bout it. Check out the [[Powered by the Cheat]] section for that.
+
:A. It's from the Strong Bad email called '[[i love you]]'. The Cheat also made [[Everybody to the Limit|a music video]] bout it. Check out the [[Powered by the Cheat]] section for that.
-
*''Q. Where are [[A_Jumping_Jack_Contest|Jumping Jacks]] and the [[Marshmallow's Last Stand|wrestling one]]?''
+
*''Q. Where are [[A Jumping Jack Contest|Jumping Jacks]] and the [[Marshmallow's Last Stand|wrestling one]]?''
-
:A. They were taken down temporarily. Much like [[Wikipedia:Frosty_the_Snowman|Frosty]], they'll be back again someday.
+
:A. They were taken down temporarily. Much like Frosty, they'll be back again someday.
-
*''Q. Why come the '[[Joy of Painting]]' cartoon on the [[TV Time Toons Menu|Toons menu]] don't work?''
+
*''Q. [[Why come]] the '[[Joy of Painting]]' cartoon on the [[TV Time Toons Menu|Toons menu]] don't work?''
:A. Cause it's not a real cartoon. We just wanted to show [[Marzipan]] with an afro and a beard.
:A. Cause it's not a real cartoon. We just wanted to show [[Marzipan]] with an afro and a beard.
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:A. The Games menu is a menu, not a real game. Try clicking on one of the ships to play a real game, some of which have working scoring systems.
:A. The Games menu is a menu, not a real game. Try clicking on one of the ships to play a real game, some of which have working scoring systems.
*''Q. I am stuck in [[Peasant's Quest]] or [[Thy Dungeonman]]. Help!''
*''Q. I am stuck in [[Peasant's Quest]] or [[Thy Dungeonman]]. Help!''
-
:A. Maybe search the web for [[Peasant's Quest Walkthrough|walkthroughs]] or hints. That's what we do.
+
:A. Maybe search the web for [[:Category:Walkthroughs|walkthroughs]] or hints. That's what we do.
*''Q. [[Super Kingio Bros.]] is too hard. I can't even clear the first jump.''
*''Q. [[Super Kingio Bros.]] is too hard. I can't even clear the first jump.''
:A. Keep trying. You might want to buy the Stragedy Guide.
:A. Keep trying. You might want to buy the Stragedy Guide.
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:A. Okay you caught us. It was meant as a joke and you can't play it beyond the first screen. You get the persistence prize.
:A. Okay you caught us. It was meant as a joke and you can't play it beyond the first screen. You get the persistence prize.
*''Q. Level 27 of [[TROGDOR!|Trogdor]]: Intentionally unbeatable?''
*''Q. Level 27 of [[TROGDOR!|Trogdor]]: Intentionally unbeatable?''
-
:A. Non. Just broken. We fixed it just for you.
+
:A. [[French|Non]]. Just broken. [[TROGDOR!#Fixed Goofs|We fixed it]] just for you.
===Products===
===Products===
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:A. Nossir, they's one of kind.
:A. Nossir, they's one of kind.
*''Q. I have questions about an order I placed or want to place. Who I talk to?''
*''Q. I have questions about an order I placed or want to place. Who I talk to?''
-
:A. Head on over to [[Store|store.yahoo.com/homestarrunner]] and click on either 'Returns, Exchanges, and Refunds' or 'Customer Service and Order Processing.'
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:A. Head on over to [[Yahoo Store|store.yahoo.com/homestarrunner]] and click on either 'Returns, Exchanges, and Refunds' or 'Customer Service and Order Processing.'
*''Q. So wait, you guys make a living just by selling this crap?''
*''Q. So wait, you guys make a living just by selling this crap?''
-
:A. Yup. Merch sales are fortunately enough to support ourselves and the site. Rock, rock on.
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:A. Yup. Merch sales are fortunately enough to support ourselves and the site. [[Cheat Commandos|Rock, rock on.]]
===Tech support===
===Tech support===
*''Q. Who does your hosting?''
*''Q. Who does your hosting?''
-
:A. The fine folks at [http://www.caro.net/ Caro.net]. They set us up real nice.
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:A. The fine folks at Caro.net. They set us up real nice.
*''Q. Some cartoons or games won't load on my 'puter! What gives?''
*''Q. Some cartoons or games won't load on my 'puter! What gives?''
-
:A. Make sure you have the latest version of the [[Wikipedia:Macromedia_Flash_Player|Flash player]] from [http://www.adobe.com/ Adobe.com]. That usually helps.
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:A. Make sure you have the latest version of the [[Flash]] player from Adobe.com. That usually helps.
*''Q. Your updates don't show up and I cleared my cache and hit refresh even!''
*''Q. Your updates don't show up and I cleared my cache and hit refresh even!''
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:A. Your internet provider might need to refresh their [[Wikipedia:Domain_Name_System|DNS]] or something like that. Leastways, that's what we've been told.
+
:A. Your internet provider might need to refresh their DNS or something like that. Leastways, that's what we've been told.
-
*''Q. You dudes use [[Wikipedia:Microsoft_Windows|Windas]] or [[Wikipedia:Apple_Macintosh|Mac]]?''
+
*''Q. You dudes use Windas or Mac?''
:A. We use Windows machines except for video and DVD stuff. That's done on a Mac.
:A. We use Windows machines except for video and DVD stuff. That's done on a Mac.
*''Q. Who does the voices for your [[dumb animal characters]]?''
*''Q. Who does the voices for your [[dumb animal characters]]?''
:A. [[Matt Chapman|Matt]] does all the voices 'cept Marzipan, that's [[Missy Palmer|Missy]]. [[Mike Chapman|Mike]] does the voices when the Cheat makes [[Powered by The Cheat|his own cartoons]].
:A. [[Matt Chapman|Matt]] does all the voices 'cept Marzipan, that's [[Missy Palmer|Missy]]. [[Mike Chapman|Mike]] does the voices when the Cheat makes [[Powered by The Cheat|his own cartoons]].
*''Q. How do you make your cartoons? Like what software and hardware?''
*''Q. How do you make your cartoons? Like what software and hardware?''
-
:A. We draw and animate everything in [[Flash]]. We run a mic through a [[Wikipedia:Universal_Serial_Bus|USB]] preamp and record sound in [[Wikipedia:Adobe_Audition|Adobe Audition]] (formerly Cool Edit Pro). Most of the music we make with old [[Wikipedia:Casio|Casio]] keyboards or worse.
+
:A. We draw and animate everything in [[Flash]]. We run a mic through a USB preamp and record sound in Adobe Audition (formerly Cool Edit Pro). Most of the music we make with old [[Casio keyboards]] or worse.
*''Q. I need help making my own Flash cartoons. Any advice?''
*''Q. I need help making my own Flash cartoons. Any advice?''
-
:A. [http://flashkit.com/index.shtml Flashkit.com] is a good resource for Flash help. Also, the 'Visual Quickstart Guide' series of books on Flash are great.
+
:A. Flashkit.com is a good resource for Flash help. Also, the 'Visual Quickstart Guide' series of books on Flash are great.
*''Q. Will you link to my website?''
*''Q. Will you link to my website?''
:A. There's no real place for that sorta thing on our website. We link to a couple sites here and there but only when it's appropriate.
:A. There's no real place for that sorta thing on our website. We link to a couple sites here and there but only when it's appropriate.
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The What's Wrong with This Mess? puzzle is randomized. Among the things that can be potentially wrong in the picture:
The What's Wrong with This Mess? puzzle is randomized. Among the things that can be potentially wrong in the picture:
*Character head and/or body floating in the sky in upper-left
*Character head and/or body floating in the sky in upper-left
-
**[[Strong Sad]]
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**[[Strong Sad]]'s [[Strong Sad's Severed Head|head]]
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**[[Strong Mad]]
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**[[Strong Mad]] upside-down
*Strong Bad's right arm replaced.
*Strong Bad's right arm replaced.
**[[The Stick]]
**[[The Stick]]
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**A [[The Cheat]] arm
**A [[The Cheat]] arm
*Object in bushes that doesn't belong
*Object in bushes that doesn't belong
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**The [[The King of Town|King of Town's]] mustache
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**[[The King of Town]]'s mustache
**The plug-socket under [[Computer Room|Strong Bad's computer desk]]
**The plug-socket under [[Computer Room|Strong Bad's computer desk]]
**[[Coach Z]]'s Z
**[[Coach Z]]'s Z
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===Fill-In-The-Blanks===
===Fill-In-The-Blanks===
These are the answers to the Fill In The Blanks puzzle:
These are the answers to the Fill In The Blanks puzzle:
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{| border=1 cellspacing=0 cellpadding=5 style="border-collapse:collapse"
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<gallery perrow="2">
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| align=center valign=bottom | [[Image:HomeStar eyes.png]] <br> <br> [[Homestar Runner|Homestar]] || align=center valign=bottom | [[Image:Pompom eyes.png]] <br> [[Pom Pom]]
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Image:HomeStar eyes.png|<center>[[Homestar Runner|Homestar]]</center>
-
|-
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Image:Pompom eyes.png|<center>[[Pom Pom]]</center>
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| align=center valign=bottom | [[Image:Marzipan eyes.png]] <br> [[Marzipan]] || align=center valign=bottom | [[Image:Strongsad eyes.png]] <br> [[Strong Sad]]
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Image:Marzipan eyes.png|<center>[[Marzipan]]</center>
-
|-
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Image:Strongsad eyes.png|<center>[[Strong Sad]]</center>
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| align=center valign=bottom | [[Image:Marshie eyes.png]] <br> [[Marshie]] || align=center valign=bottom | [[Image:Bisquitdough eyes.png]] <br> [[Biscuitdoughhandsman|Biscuit<br>Dough<br>Hands Man]]
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Image:Marshie eyes.png|<center>[[Marshie]]</center>
-
|}
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Image:Bisquitdough eyes.png|<center>[[Biscuitdoughhandsman|Biscuit Dough Hands&nbsp;Man]]</center>
 +
</gallery>
== Easter Eggs==
== Easter Eggs==
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== Fun Facts ==
== Fun Facts ==
 +
===Explanations===
 +
*The magazine is "issue 2" because this is [[Email FAQ|the second iteration of an FAQ page]] for the website.
 +
*{{w|DNS cache|Refreshing}} (or "flushing") the {{w|Domain Name System|DNS}} cache can ensure a user's browser is retrieving the latest version of a website from its server. This can be done on the user's end without needing to contact the internet provider.
===Trivia===
===Trivia===
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*The left side of the cover of the magazine reads "Picature by Audrey". She created the drawing, entitled [http://www.deviantart.com/deviation/6305706/ The picnic], with colored pencils, and posted it to deviantART under the username Elfwyn.
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*The cover illustration is "The picnic" by fan Audrey Lopata. The colored pencil drawing was [http://www.deviantart.com/deviation/6305706/ posted to DeviantArt] on April 4, 2004.
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*Zooming in on the Strong Bad static figure will reveal a small hole by his neck.
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**The full illustration reveals [[Homsar]] is standing to the right of Pom Pom; he is cropped out of the FAQ cover.
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*Zooming in on the Strong Sad static figure will reveal a small hole between his legs.
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**[[The Thnikkaman]] has a fly stuck in his teeth, which is why Homestar is giving him an odd look. Though hard to notice at the Flash resolution, this is more apparent in the original drawing<!--where she also elaborates on this in the comments-->.
-
*Zooming in on the static figure of the "1 TON" weight will reveal two small holes by the top ring.
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*The spelling of "Biscuit Dough Hands Man" was previously seen in a [[Quote of the Week#QW-2004-08-26|Quote of the Week]]. [[rock opera]], released a week after the FAQ, was the first instance of the "Biscuitdoughhandsman" spelling that has since become standard.
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*On the Poopsmith static figure, the [[whatsit]] is on the tops, not the hands of his gloves.
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*The static clings of the characters are [[Stylized Character Designs|stylized]] in comparison to the usual character templates.<!-- These are most likely not goofs, where this statement was moved and condensed from. -->
-
*The static clings of the characters are stylized in comparison to the usual character templates.<!-- These are most likely not goofs, where this statement was moved and condensed from. -->
+
*The white outlines of the static figures have small gaps, visible when resizing the figures:
 +
**Strong Bad has a small gap by his neck.
 +
**Strong Sad has a small gap between his legs.
 +
**The heavy lourde has two small gaps by the top ring.
*Most of the static cling versions can be reduced to the size of a pixel, with the exception of Strong Bad.
*Most of the static cling versions can be reduced to the size of a pixel, with the exception of Strong Bad.
 +
*On the Poopsmith static figure, the [[whatsit]] is on the tops, not the hands of his gloves.
*The hosting information was updated on October 10, 2006, from Sagonet.com to Caro.net.<!-- This is just when the FAQ was updated. The server move would have had to happen sometime before this date. -->
*The hosting information was updated on October 10, 2006, from Sagonet.com to Caro.net.<!-- This is just when the FAQ was updated. The server move would have had to happen sometime before this date. -->
 +
 +
===Remarks===
 +
*Though interior pages can be navigated through forwards and backwards, it is impossible to return to the cover without refreshing the page.
 +
*When using the Tab key to identify interactive elements in the Flash file, there is a button outside the frame which does nothing.
 +
*[[Marshmallow's Last Stand]] and [[A Jumping Jack Contest]] have yet to return to the site.
===Goofs===
===Goofs===
-
*In the question about fhqwhgads, The Brothers Chaps forgot to capitalize "Powered by ''the'' Cheat", as [[Integral Article|"The"]] is part of The Cheat's name.
+
*"Powered by ''the'' Cheat" is written without capitalizing [[Integral Article|the "The"]] in The Cheat's name.
-
**Also, the eye puzzle treats Biscuitdoughhandsman's name as four words.
+
*In the "What's Wrong with This Mess?" picture with Strong Mad upside-down in the top-left corner, Strong Mad's teeth are white rather than the paper tone of the rest of the page.
-
*In the "What's Wrong with This Mess?" picture with Strong Mad upside-down in the top-left corner, Strong Mad's teeth are white unlike the light tan on the rest of the page.
+
-
*When highlighting with the Tab key, there is a button outside the frame which does nothing.
+
===Glitches===
===Glitches===
*Dragging a static cling to the corner of the page will not obscure the corner.  
*Dragging a static cling to the corner of the page will not obscure the corner.  
-
**This also happens by zooming in on a figure too much.
+
**This also happens when zooming in on a figure too much.
===Inside References===
===Inside References===
-
*The question "Who does the voices for your dumb animal characters?" is based on one of Mike's lines from the [[strongbad_email.exe|DVD]] video [[Sample of Style]] or one of Matt's lines from the [[Wired News Radio Interview - 23 June 2003|2003 Wired News Interview]] that preceded Sample of Style.
+
*The page background, a blurry image of [[The Field]], is reused from the [[Email]] page.
*The design of the characters and background for the static cling activity is based on the stylized "Everybody! Everybody!" [[wallpaper]] in the [[Downloads]] section.
*The design of the characters and background for the static cling activity is based on the stylized "Everybody! Everybody!" [[wallpaper]] in the [[Downloads]] section.
-
*"Rock, rock on" is the [[Cheat Commandos]]' slogan.
 
-
<!-- Check the rest of the page before mentioning the Highlights magazine, please -->
 
===Real-World References===
===Real-World References===
-
*The page title is a reference to the [[Nintendo|NES]] game ''[[Wikipedia:The Goonies II|The Goonies II]]'', in which characters would respond with this [[Deliberately Poor English|Engrish]] phrase when attacked.
+
<!-- Check the rest of the page before mentioning "Highlights" magazine, please -->
 +
*The page title is a reference to the [[Nintendo|NES]] game ''{{w|The Goonies II}}'', in which characters would respond with this [[Deliberately Poor English|Engrish]] phrase when attacked.
 +
*''{{w|Pure Luck}}'' is a 1991 comedy movie that co-starred {{w|Danny Glover}} and {{w|Martin Short}}.
 +
*"Frosty" refers to the [[Christmas]] song "{{w|Frosty the Snowman}}", well-known for its {{w|Frosty the Snowman (TV special)|television special adaptation}} by [[Rankin/Bass]].
 +
*[https://board.flashkit.com/board/ Flash Kit] is a forum used by Flash developers.
 +
 
 +
===Fast Forward===
 +
*Several aspects of the FAQ are out-of-date:
 +
**The website is currently hosted by {{w|GoDaddy}}. Caronet [https://www.webhostingtalk.com/showthread.php?t=1747435&p=10107576#post10107576 closed down in early 2019].
 +
**"More [[DVD]]s" were released after this FAQ, including the three-part [[Everything Else]] series and the [[strongbad_email.exe Disc Five|fifth]] and [[strongbad_email.exe Disc Six|sixth]] volumes of [[strongbad_email.exe]]. Although both sets saw limited reprints in the 2020s, various tweets from [[@StrongBadActual]] have referred to the DVD format as {{prs|1200877280731566083|30|Nov|2019|alt=nearly obsolete}} and {{prs|1325850827450355716|9|Nov|2020|alt=appealing to a limited audience}}, and {{prs|1650222950551805952|23|Apr|2023|alt=as of 2023 there are no plans to reprint the previously-produced DVD sets}}. At this point, the release of any more DVDs is unlikely.
 +
**The [[Yahoo Store]] was closed and superseded by the [[Shopify Store]] in 2015.
 +
**[[The Brothers Chaps]] have been using Macintosh computers for animation since [[Screenland - 24 Apr 2017|at least 2017]].
 +
**[[Flash]] is no longer supported by browsers as of 2021. The site [[Post-Flash Site Update|has been updated]] to use [[Ruffle]], automatically embedded and not requiring visitors to download anything.
 +
**Though not an exact replica of [[Puppet Homestar]], a mass-produced [[Fangamer#plush_homestar_puppet|plush Homestar Puppet]] was put on sale by [[Fangamer]] in 2024.
== External Links ==
== External Links ==

Current revision as of 21:52, 2 June 2025

Most everything you wanna know bout HomestarRunner.com!!
This article is about the list of frequently asked questions on the official site. For frequently asked questions regarding the wiki itself, see HRWiki:FAQ.

The Frequently Asked Questions (FAQ) page for HomestarRunner.com appears as a children's magazine, Frequently Asked Questions For Kids! similar to Highlights for Children. In addition to addressing common questions, the magazine features multiple activities for the reader to play with.

The answers have not been revised since 2006, and therefore some of the information on the page is out-of-date.

Date: February 15, 2005

Page Title: Ouch. What do you do?

Earlier Page Title: FAQ - Ouch. What do you do?

Contents

[edit] Contents

A "What's Wrong with This Mess?" puzzle features on the inside cover, opposite the table of contents. A scene of characters standing in the field, multiple random elements of the picture can be incorrect.

The subsequent ten pages feature questions and answers, reproduced below.

Page 12 features a fill-in-the-blanks puzzle, featuring six characters' eyes for the reader to identify.

The final page features a set of static figures that can be scaled, rotated, and placed on a field background graphic. These figures are:

[edit] FAQs

[edit] Cartoons & SB Emails

A. Yes, all of em. Except 'Mile.' The Cheat made that one up.
  • Q. How do I get my Strong Bad email answered?
A. Pure luck. (Or try renting 'Pure Luck' with Danny Glover and Martin Short.)
A. There already is one. Its 'full length' is 3 minutes.
  • Q. Where are all the old emails and cartoons?
A. Try the museum section. Just click on the H*R logo on any of the homepages. If you can't find a Strong Bad email, just use the sweet, sweet scroll buttons on the email menu to scroll down. Most of the emails mentioned in 'personal favorites' were made up, so don't look for those so much.
A. It was either done on purpose or it's just a cartoon and you probably shouldn't worry about it.
A. It's from the Strong Bad email called 'i love you'. The Cheat also made a music video bout it. Check out the Powered by the Cheat section for that.
A. They were taken down temporarily. Much like Frosty, they'll be back again someday.
A. Cause it's not a real cartoon. We just wanted to show Marzipan with an afro and a beard.

[edit] Video Games of Distinction

  • Q. There is a bug in the Games menu. My score never goes up.
A. The Games menu is a menu, not a real game. Try clicking on one of the ships to play a real game, some of which have working scoring systems.
A. Maybe search the web for walkthroughs or hints. That's what we do.
A. Keep trying. You might want to buy the Stragedy Guide.
  • Q. Where can I buy the Super Kingio Bros. 'Stragedy Guide?'
A. Keep trying. You might want to buy the Stragedy Guide strategy guide.
  • Q. No seriously, what is the deal with Super Kingio Bros?
A. Okay you caught us. It was meant as a joke and you can't play it beyond the first screen. You get the persistence prize.
  • Q. Level 27 of Trogdor: Intentionally unbeatable?
A. Non. Just broken. We fixed it just for you.

[edit] Products

A. Yeah! Totally. Totally yeah.
A. Nossir, they's one of kind.
  • Q. I have questions about an order I placed or want to place. Who I talk to?
A. Head on over to store.yahoo.com/homestarrunner and click on either 'Returns, Exchanges, and Refunds' or 'Customer Service and Order Processing.'
  • Q. So wait, you guys make a living just by selling this crap?
A. Yup. Merch sales are fortunately enough to support ourselves and the site. Rock, rock on.

[edit] Tech support

  • Q. Who does your hosting?
A. The fine folks at Caro.net. They set us up real nice.
  • Q. Some cartoons or games won't load on my 'puter! What gives?
A. Make sure you have the latest version of the Flash player from Adobe.com. That usually helps.
  • Q. Your updates don't show up and I cleared my cache and hit refresh even!
A. Your internet provider might need to refresh their DNS or something like that. Leastways, that's what we've been told.
  • Q. You dudes use Windas or Mac?
A. We use Windows machines except for video and DVD stuff. That's done on a Mac.
A. Matt does all the voices 'cept Marzipan, that's Missy. Mike does the voices when the Cheat makes his own cartoons.
  • Q. How do you make your cartoons? Like what software and hardware?
A. We draw and animate everything in Flash. We run a mic through a USB preamp and record sound in Adobe Audition (formerly Cool Edit Pro). Most of the music we make with old Casio keyboards or worse.
  • Q. I need help making my own Flash cartoons. Any advice?
A. Flashkit.com is a good resource for Flash help. Also, the 'Visual Quickstart Guide' series of books on Flash are great.
  • Q. Will you link to my website?
A. There's no real place for that sorta thing on our website. We link to a couple sites here and there but only when it's appropriate.
  • Q. Can I hire you guys to make a special cartoon for me?
A. Homestar keeps us busy enough that we don't have time for freelance or personalized stuff. Thanks for thinking of us though.

[edit] Puzzle Solutions

[edit] What's Wrong with This Mess?

The What's Wrong with This Mess? puzzle is randomized. Among the things that can be potentially wrong in the picture:

[edit] Fill-In-The-Blanks

These are the answers to the Fill In The Blanks puzzle:

[edit] Easter Eggs

  • The static figures can be rotated and scaled using the arrow keys.
    • If the static figures are sized small enough, they will turn upside down and start getting bigger.
    • Holding control (command on a Mac) and tapping the up or down arrow keys will stretch/skew the figures.
    • Holding shift and tapping the up or down arrow keys makes the figures wider.

[edit] Fun Facts

[edit] Explanations

  • The magazine is "issue 2" because this is the second iteration of an FAQ page for the website.
  • Refreshing (or "flushing") the DNS cache can ensure a user's browser is retrieving the latest version of a website from its server. This can be done on the user's end without needing to contact the internet provider.

[edit] Trivia

  • The cover illustration is "The picnic" by fan Audrey Lopata. The colored pencil drawing was posted to DeviantArt on April 4, 2004.
    • The full illustration reveals Homsar is standing to the right of Pom Pom; he is cropped out of the FAQ cover.
    • The Thnikkaman has a fly stuck in his teeth, which is why Homestar is giving him an odd look. Though hard to notice at the Flash resolution, this is more apparent in the original drawing.
  • The spelling of "Biscuit Dough Hands Man" was previously seen in a Quote of the Week. rock opera, released a week after the FAQ, was the first instance of the "Biscuitdoughhandsman" spelling that has since become standard.
  • The static clings of the characters are stylized in comparison to the usual character templates.
  • The white outlines of the static figures have small gaps, visible when resizing the figures:
    • Strong Bad has a small gap by his neck.
    • Strong Sad has a small gap between his legs.
    • The heavy lourde has two small gaps by the top ring.
  • Most of the static cling versions can be reduced to the size of a pixel, with the exception of Strong Bad.
  • On the Poopsmith static figure, the whatsit is on the tops, not the hands of his gloves.
  • The hosting information was updated on October 10, 2006, from Sagonet.com to Caro.net.

[edit] Remarks

  • Though interior pages can be navigated through forwards and backwards, it is impossible to return to the cover without refreshing the page.
  • When using the Tab key to identify interactive elements in the Flash file, there is a button outside the frame which does nothing.
  • Marshmallow's Last Stand and A Jumping Jack Contest have yet to return to the site.

[edit] Goofs

  • "Powered by the Cheat" is written without capitalizing the "The" in The Cheat's name.
  • In the "What's Wrong with This Mess?" picture with Strong Mad upside-down in the top-left corner, Strong Mad's teeth are white rather than the paper tone of the rest of the page.

[edit] Glitches

  • Dragging a static cling to the corner of the page will not obscure the corner.
    • This also happens when zooming in on a figure too much.

[edit] Inside References

  • The page background, a blurry image of The Field, is reused from the Email page.
  • The design of the characters and background for the static cling activity is based on the stylized "Everybody! Everybody!" wallpaper in the Downloads section.

[edit] Real-World References

[edit] Fast Forward

[edit] External Links


Preceded by:
Email FAQ
Site FAQ Page
2005-Present
Succeeded by:
N/A
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